Frequently Asked Questions

Q: If I need new or duplicate keys..can’t I just go to my local hardware store and have them make the keys?
A: Yes…but if you have ever done this…you probably noticed the keys don’t work just right…or aren’t smooth to turn. Making keys is a craft. Get it done right the first time.

Q: What are your hours?
A: Our normal hours of operation are Monday – Sunday from 8am – 7pm. However we are available 24-7 for emergency services.

Q: What do I do if my keys are lost?
A: Always replace your key set with new keys when you have misplaced your keys. Someone could have gotten a hold of them and now has access to your car, or even your home.

Q: If I need to get my keys replaced…do I need new locks now too?
A: No, normally we can re-key all of your locks to fit the new keys without having to purchase new locks.

Q: I lost my car keys and remote…but I have an extra key so I should be fine right?
A: No! Even if you got new keys for your car. The lost remote will still work to open your car and now someone has access. We can replace your keys and even program your new remote.

Q: How secure does my home really need to be? All the locks work fine.
A: All exterior doors should have a deadbolt. Also, your gates should have a big visible padlock.

Q: I need one key to open all of the doors in my home or business. Can you do that for me?
A: Yes